Returns & Exchanges
At Kruger EDC, we stand by the craftsmanship of our gear and offer a 30-day return window for items in original, unused condition. Whether the fit isn't right or you've changed your mind, we are committed to ensuring you have the right equipment for your daily carry.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags, protective wraps, and accessories are included to qualify for a full refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return parcel.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your gear, we will process your refund or ship your exchange item within 5-7 business days.
